Records and Benefits

Records and Benefits is managed by the Employee Records and Benefits team at PHSA. They assist with the following:

• Inquiries regarding your health and welfare benefits
• Updates to your personal information (i.e. phone number, address, emergency contact)
• Adding or removing dependents from your benefit plans
• Obtaining a verification of employment letter
• Retirement Inquiries
• Understanding your benefits
• Benefit eligibility inquiries
• Portability inquiries

If you have any questions related to Employee Records and Benefits please view the Benefits page on PHC Connect. 

Benefits Contact 

Main Line: 604-297-8683 or 1-866-875-5306 

Fax Line: 604-297-9316

Employee Inquiry Email: EmployeeRBSupport@phsa.ca

Mailing Address: 1st Floor - 1795 Willingdon Ave, Burnaby, BC  V5C 6E3

Internal Mail: 1st Floor - 1795 Willingdon Ave, Burnaby, BC  V5C 6E3