Access and Photo ID

As of November 1, 2016 a new and improved Photo ID process has been implemented. Changes include: 

  • You will fill in an eForm for any PID requests (click on the big green button on the LMC webpage)
  • You now have the option to take your own photo. You can still visit Security 24/7 at any acute site if you prefer. Security will email you your photo so that you can attach it to your application.
  • You get to choose where your Photo ID is delivered to, either home or work.
  • Your manager / Photo ID approver can accept your request at the touch of a button.

Attention Leaders / Managers / Directors: 

  • As of November 1, 2016, you will be responsible for approving PID requests and reviewing photos to ensure likeness. When a member of your team fills in a PID request, you will receive an email with a link to the application form and photo for you to review.
  • On average, you will receive less than one PID email a year for each of your staff members. If you have a large number of staff, you are able to assign a delegate approver.

Contact Information:

Providence Health Care Employees / Leaders: 

Please follow the Lower Mainland Consolidation (LMC) procedures at:  

Phone: 604-930-5442
Hours: Monday - Friday: 8:00-16:00
Address: Integrated Protection Services - Photo ID Office
Suite #100 - Central City Tower
13450-102nd Avenue
Surrey, B.C. V3T 5X3

Vancouver Coastal Health Employees / Leaders:
Phone: 604-875-4560
Hours: Monday-Friday 08:00-16:00
Address:  VGH Doctors Residence Building
2775 Heather Street, Room 17, Basement
Vancouver, BC V5Z 3J3

If you still have questions, please contact Ema McMillan, Project Manager, PID Review at

Photo Identification: Are you wearing yours? 

Please take the time to ensure that your photo ID is clearly worn and with you at all times. For identification purposes, staff must wear their photo ID in a visible location at all times, while on health care property and when acting as a representative of a health care organization. If at any time you see suspicious individuals, for the safety of all, request to see identification.

Your photo ID also equates to a set of keys that provide access to the secure areas of your workplace. Please contact the Photo ID office if you misplace or lose your photo ID by filling in the Eform.  Immediate deactivation of your badge will help prevent unauthorized persons from having access to the secure areas of your workplace. 

Facts about your Photo ID:

  • Multiple access rights can be coded onto one ID card.  If you require extra access, fill in the Eform. 
  • If you require a new badge and your picture is less than five years old, you do not need to have a new picture taken, as we can use the one on your existing badge.
  • In the event of a disaster, significant emergency or job action, your photo ID badge is required to obtain access to health care facilities.
  • Photo IDs should be replaced if your name or job title changes, if your ID has become damaged or deteriorated or if you’ve undergone a dramatic difference in appearance.
  • Photo ID is the property of the issuing health organization and must be returned to the Photo ID office at the end of employment.
  • Defacing, covering or altering information on your ID is prohibited.
  • Your photo ID badge was designed specifically for your use, and is non-transferrable.


Last updated Tue, Jul 16, 2019